At KULTURY PRIVATE LIMITED ("Platform", "we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you access or use our Platform.

1. Information We Collect

We may collect the following information:

• Full Name
• Email Address
• Mobile Number
• Billing & Delivery Address
• Payment Information
• GST Details (for Vendors)
• PAN Details (for Vendors & Influencers)
• Bank Account Details
• Cancelled Cheque (where applicable)
• Device and Browser Information
• IP Address and Usage Data

2. How We Use Your Information

Your information may be used for:

• Account registration and verification
• Order processing and fulfillment
• Payment processing and settlements
• Customer support and communication
• Vendor and Influencer verification
• Fraud prevention and security monitoring
• Platform improvements and analytics
• Marketing and promotional communications
• Legal and regulatory compliance

3. Information Sharing

We may share information with:

• Logistics and shipping partners
• Payment gateway providers
• Government authorities when required by law
• Service providers supporting Platform operations

We do not sell or rent your personal information to third parties.

4. Data Security

We implement reasonable administrative, technical, and security measures to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

5. Cookies & Tracking Technologies

The Platform may use cookies and similar technologies to improve user experience, analyze traffic, remember preferences, and enhance Platform functionality.

6. User Rights

Users may have the right to:

• Access their personal information
• Update or correct information
• Request deletion of information where legally permitted
• Withdraw marketing communication consent

7. Account Information

Users are responsible for maintaining accurate account information. Any inaccurate or false information may result in account suspension or termination.

8. Data Retention

We retain user information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Third-Party Services

The Platform may contain links or integrations with third-party services. We are not responsible for the privacy practices or content of such third-party services.

10. Children's Privacy

The Platform is not intended for individuals below the age permitted by applicable laws. We do not knowingly collect personal information from minors.

11. Changes to Privacy Policy

KULTURY PRIVATE LIMITED reserves the right to modify or update this Privacy Policy at any time. Updated versions will be posted on the Platform.

12. Contact Us

If you have any questions regarding this Privacy Policy, data usage, or privacy practices, please contact us through the official support channels available on the Platform.